Frequently Asked Questions

We have summarized the questions that you often inquire about.Please refer to it before you inquire.
See “Trouble Shooting” for information on problems.

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Product information Questions

Tell me the characteristics of a U-strainer.

A U-strainer is easy to clean because the screen is removed from above after removing the top cover. Therefore, it can be used in lines where maintenance space is not available with a Y-strainer in floor piping.
However, please note that the installation posture is only for horizontal piping.

Do you handle diaphragm valves?

Please contact your nearest sales office for diaphragm valves.

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What does “WOG” written on the handle represent?

“W, O and G” stand for Water, Oil and Gas.
* “Gas = Other than toxic and flammable gases”

Tell me the approximate weights of the products.

The approximate weights of our products can be checked on our website.
They can be viewed by searching by model.

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Where can I get the product catalogs?

The product catalogs can be downloaded from our website.

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Where can I get product drawings?

The product drawings can be downloaded from our website.
The drawings can be downloaded by searching by model.
When viewing or downloading, please use it after user registration.

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How can I know the product delivery period?

Please contact your dealer for the delivery period.

Where can I find the product price? In addition, what is the contact information when I want to get an estimate?

Please contact your dealer for the purchase price.
Please check the price list for the manufacturer’s suggested selling price.

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Where can I get the certificate of a RoHS compliant product?

Concerning the RoHS Directive, we manage the product as a product equivalent to the RoHS Directive.
As for the Certificate of Non-inclusion related to restricted substances of the RoHS Directive, you can down load the Regulated Substance Non-inclusion Report from our website.
When viewing or downloading, please use it after user registration.

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Is it possible to manufacture products with materials or processing that are not listed in the catalog?

We also handle custom-order products. Please contact your dealer for the range of manufacture.

Where can I get the “Strategic Materials Non-Applicable Certificate” for a product?

“Security trade documents” can be issued from our website.
Please click “Security Trade Document Issuance Service” and download the certificate of the target product.
When viewing or downloading, please use it after user registration.

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Are there any precautions when installing valves or when using them?

Please refer to the precautions described in the instruction manual of each type of valve.

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Are there the SDSs (Safety Data Sheets) (former MSDSs) for valves?

We do not have SDSs for the valves themselves, but we have SDSs for the valve parts seats, paints, and coating agents used during assembly. So, please contact your dealer.

What is the difference between the inner thread type and the outer thread type of gate valves? In addition, what should I check to confirm each product?

・ Inner thread type
This type has a structure in which the threaded part is provided inside the valve (the part that comes into contact with water).
Since the height is lower than the outer thread type, this type has an advantage that the height of the valve chamber can be lowered.

・Outer thread type
This type has a structure in which the threaded part is provided outside the valve (the part that does not come into contact with water).
Because of the advantage that maintenance of the threaded part and parts replacement can be done easily, the outer thread type is used when the opening and closing frequency is high (electric operation, etc.).

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Do you have valves that comply with the Food Sanitation Act?

The Food Sanitation Law does not apply to a valve alone, but it stipulates the prohibition of metals containing lead and/or antimony, and prohibition of structures where copper and/or lead can be scraped for devices, containers and packages.
SDSs are available for non-metallic resin and rubber soft parts used in valves, so please contact your dealer.

What information is required for valve selection?

Basic information of “① Desired valve type, ② Connection method, ③ Size (nominal diameter), ④ Fluid operating temperature, ⑤ Fluid operating pressure, ⑥ Fluid name (including concentration and component values), ⑦ Material used for piping, etc.” is required.
In addition, please let us know the “use environment” and “application” as much as possible.

What information should be communicated to identify a valve in the existing piping?

Since there is no product code described on the actual product, please contact your nearest sales office with “check items such as face distance, casted display, nameplate content” and, if possible, “images”.

Regarding the structures of valves, tell me the characteristics of each valve type.

The characteristics of different valve structures are as follows.
Please select according to the method of use and piping environment.

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Tell me how to distinguish the trim materials of cast-iron valves.

The trim material of cast-iron valve is indicated by color on the nameplate.

Tell me the keyhole dimension of the key lock plate of 10UTB.

The keyhole dimensions of the key lock plates (stoppers) are as follows.

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